Context knowledge
Verified SOPs, decisions, and tips — shown inside your tools via a Chrome extension.
Audit trail • Roles • Review cycles
Takes 30 seconds. No credit card.
Guidance appears on the exact screen — no tab switching.
Customer
John Doe
Status
Refund Requested
Amount
$149.99
Shipment State
Partially Shipped
Customer Message
"I received only 2 out of 3 items. Please refund the missing item."
MavertoSOP: Partial refund — mixed shipment states
Needs review1. Check shipment states & delivered items
2. Confirm refund eligibility & payment method
3. Calculate amount and process partial refund
Owner: Sarah Chen
Decision: Refund delivery only in cases A/B
VerifiedUpdated 1 week ago
Note: Don't change field X — breaks sync
Updated 3 days ago
Outcomes
Visible impact for onboarding speed, quality and team focus.
New hires follow the right SOP on the exact screen they're using.
Reduce operational errors in refunds, billing, and escalations.
Stop pinging senior colleagues for the same answers.
Why Teams Struggle
Docs drift, Slack threads vanish, and tribal knowledge doesn't scale.
People ask the same questions in Slack — repeatedly.
Docs drift. Processes change. Mistakes happen.
A few people become the single source of truth.
Trust Layer
Each SOP has an owner and a review schedule. When it's due, it moves to "Needs review" — so your team trusts what they see.
MavertoSOP: Partial refund process
VerifiedLast reviewed 2 weeks ago
SOP: Refund eligibility check
Needs reviewReview due 3 days ago
Ownership
Scheduled reviews
Audit trail of changes
Use Cases
Refunds, claims, exceptions.
Escalations, workflows, checklists.
Feature updates and rollout notes — shown right on the screen where the change matters.
If it happens in the browser, Maverto can attach knowledge to it.
Pricing
Start free for up to 5 seats. Then €2 per extra seat / month.
B2B pricing. VAT calculated from billing details.
(up to 5 seats)
(starting from seat #6)
Example: 20 seats → €30/month
(5 free + 15 paid seats)
No credit card • Invite teammates anytime • Pay only above 5 seats
Questions
No. Install the extension and start attaching knowledge to pages.
Yes. Workspace roles define access and editing permissions.
Set an owner and review interval. Items show "Needs review" when due.
Maverto only captures the URL and optional screenshots you explicitly attach. We don't access page content, form data, or user inputs.
Yes. Maverto follows GDPR principles. Data is stored in EU-compliant infrastructure with workspace isolation and role-based access.
Yes, Maverto is designed for internal team workflows.
Yes. VAT is determined from saved billing details.