Maverto Chat — ask your knowledge base in plain language (including video)

Finding the right answer shouldn’t depend on guessing the exact wording used in a document.

With Maverto Chat, you can search across your entire knowledge base — Notes, Updates, SOPs, Decisions, Guides, and Videos — using normal questions like:

• “How do I create a user?”
• “What’s the correct refund flow?”
• “How do we handle carrier delays?”

Search by meaning, not keywords

Maverto Chat uses semantic search, so it looks for meaning, not exact words.

That means you don’t need to remember how something was phrased in the documentation — you just describe what you need, and the chat finds the closest, most relevant guidance.

Video is searchable too

Videos aren’t “dark content” in Maverto.

Our AI model can understand what’s happening in a screen recording and turn it into documentation — extracting the workflow and producing a structured, step-by-step draft. This makes video knowledge usable, searchable, and reusable across the team.

From answer to action in one click

When Maverto Chat finds relevant content, it doesn’t just return a summary. It also shows:

• the linked knowledge items (SOP/Guide/Video/etc.)
• and the page they belong to

So you can jump directly to the exact screen where the workflow happens — and see the guidance in context.

The result: less searching, fewer interruptions, and faster execution right where the work happens.